Where can I shop or get cash with my Pennsylvania EPPICard?
Look for the MasterCard® logo. This logo shows that the store accepts your EPPICard™ MasterCard. To get cash, look for the MasterCard logo, which will be displayed on over 892,000 ATMs located throughout the world. Many retailers that accept Maestro, in addition to grocery stores, will let you get cash back with purchases. Certain businesses place a hold on your available funds until your transaction clears. This can take one or two days for the funds to be released. Hotels and car rental agencies do this because when you use your card with them the transaction may not be finalized by you until days later.

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1. Are there any charges for using my Pennsylvania EPPICard?
2. Can I use my Pennsylvania EPPICard as a bank account?
3. Do I have to have a bank account to use my Pennsylvania EPPICard
4. Do I have to get a Pennsylvania EPPICard?
5. Do I have to use the ATM to get cash at a bank displaying the MasterCard logo?
6. Do I need to change the name on my card if I get married?
7. How do I activate by Pennsylvania EPPICard?
8. How will I know how much money is in my Pennsylvania EPPICard account?
9. I have been using my Pennsylvania EPPICard for a while now, and want to switch to direct deposit. How do I do this?
10. I received the Pennsylvania EPPICard but I want my support money deposited to my bank account rather than to the card . What should I do with the card?
11. I think I got some mailers, but since I wanted to continue receiving checks, I threw the mailers (and the EPPICard) away. Now I’m not getting my support checks any longer. What should I do?
12. What do I do if I think the balance of my Pennsylvania EPPICard is incorrect?
13. What happens if I enter the wrong PIN number?
14. What if I do not sign up for direct deposit?
15. What if I forget my secret code or PIN?
16. What if I get an error message that reads Insufficient Funds?
17. What if my card will not work?
18. What is a PIN?
19. What should I do if I lose my Pennsylvania EPPICard?
20. When do I call 1-800-304-1669?
21. Where do I call if I have questions about my Pennsylvania EPPICard?
22. Where can I find a bank that accepts / displays the MasterCard logo?
23. Where can I shop or get cash with my Pennsylvania EPPICard?
24. Who should I contact if I have a problem getting cash from a teller at a MasterCard bank?
25. Will I get a monthly statement showing what I spent?
26. Will my card still work when my child support case closes?