I want to place a block on my phone so that no inmate calls will come through. How can I do this?
If the unwanted inmate calls originated from a facility serviced by ITI, you would have two different options for securing a block on your line. If you are at home when the call comes in, you can simply listen to the options at the beginning of the call and select the appropriate one to block your number. You will not be charged for anything unless you would accept the call. The second option to block your telephone number is to send the appropriate paperwork to ITI so that we may place on block on your line for you. Please contact our customer service department for further details.

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1. How do I set up an account with ITI to receive collect calls from an inmate?
2. What forms of payment can I use for my account with ITI?
3. Do I have to set up an account with ITI or is there another option for me to receive these calls?
4. How much will my calls cost?
5. Every time the inmate tries calling, we are disconnected. What may be causing this?
6. I want to place a block on my phone so that no inmate calls will come through. How can I do this?
7. What will happen if the inmate is released and I have not used all of the money on my account?
8. How long will it take for a payment/pre-payment to be posted to my account?
9. How do I know when I will have to place more money on my account?