How do I set up an account with ITI to receive collect calls from an inmate?
We have three options for setting up an account for collect calls. The first is to use our new twenty-four / seven online bill pay. The second way is to pre-pay for the calls by placing money on an account with ITI. You may call our customer service center at 814-949-3303. The alternate option is to have a credit check run. If the credit check is approved, we would extend you a line of credit for phone calls. Please contact our customer service department for further details.

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1. How do I set up an account with ITI to receive collect calls from an inmate?
2. What forms of payment can I use for my account with ITI?
3. Do I have to set up an account with ITI or is there another option for me to receive these calls?
4. How much will my calls cost?
5. Every time the inmate tries calling, we are disconnected. What may be causing this?
6. I want to place a block on my phone so that no inmate calls will come through. How can I do this?
7. What will happen if the inmate is released and I have not used all of the money on my account?
8. How long will it take for a payment/pre-payment to be posted to my account?
9. How do I know when I will have to place more money on my account?