COVID-19 Vaccine FAQs

For questions about Montgomery County, Pennsylvania's COVID-19 vaccine registration, appointments, and provider enrollment, please see below.

Can I make a monetary donation to the mass vaccination efforts?

The County does not accept monetary donations. However, we encourage all to give generously to the Montgomery County Anti-Hunger Network (MAHN) or the Montco COVID-19 Relief Fund.

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  1. Registration
  2. Appointment
  3. Vaccine
  4. Provider Enrollment

I made two appointments, one for my COVID-19 booster and one for my flu shot but the times are not the same. What should I do?

Please arrive at the time of your flu shot appointment.

Who is eligible to receive a COVID-19 booster shot?

Everyone ages 5 years and older can get a booster* dose after completing their COVID-19 vaccine primary series. Learn when you can get your 2nd booster and what you should consider.

COVID-19 Vaccination Schedule

Who is eligible to receive a third dose of Pfizer or Moderna Vaccine?

Pfizer vaccine is available for those 5 years and up and Moderna vaccine is available for those 18 years and up who are immunocompromised. For a list of qualifying conditions, click here. To schedule, you should be at least 28 days from your last dose of COVID-19 vaccine.

What vaccines are authorized for 5 to 11-year-olds?

Only the Pediatric Pfizer vaccine is currently authorized for use in 5 to 11-year-olds. 

What is the process for getting vaccinated as a minor?

When registering for your appointment, please select a clinic that is administering the Pfizer vaccine. All minors (under age 18) that are to be vaccinated MUST be physically accompanied by a parent or legal guardian.

An acceptable substitute is an adult relative age 21 or older, who has been authorized by the child's parent to seek medical treatment for the minor. This may include grandparent, aunt/uncle, or sibling provided they are at least 21 years old. The authorized relative must present a signed copy of the Treatment of a Minor form. If the authorized relative does not have a signed form, the parent may be contacted by phone to give a verbal consent for delegation of care to that individual, and the form should be completed with the parent signature line indicating “verbal consent” and the name of the person witnessing consent.

I'm eligible for a booster, why can't I book my appointment?

At this time, we are only booking appointments for boosters roughly one month out from today's date. If the date you're eligible to receive your booster on falls outside that range, you will not yet be able to make an appointment and should check back later. 

I'm trying to schedule my appointment for a third dose/booster, but your website isn't working!

Please make sure you are using either the Google Chrome or Firefox browser when registering. If you continue to have problems, email  

Do I need an appointment for my third dose/booster or can I just walk up? 

Appointments are required for all third dose or booster shots. Walk-ups are not accepted for these vaccinations at this time. 

Am I able to edit my personal information in the vaccine registration system?

No. You are only able to reschedule your appointment using your initial confirmation email.

What email address does the confirmation come from? Appointment Confirmation 

Can I use the same email address for multiple people?

Yes. You will get multiple emails, one for each of the registrant(s).

How can I update my registration to include a medical condition?

You cannot update your registration with a medical condition. 

I registered multiple people and only got a response about one.

Each registration is for an individual. You can use the same email address. You will just need to hatcheck to whom the email is addressed.

I am homebound/I know someone is homebound.

Montgomery County’s Department of Public Safety is offering the COVID-19 vaccine to homebound individuals who are eligible through its Mobile Integrated Health Unit. Anyone who wants to setup a vaccination appointment for a homebound person should call (610) 631-3079 and leave a voicemail for a call back.

Can you confirm that I am registered?

No. We do not have the ability to confirm you are registered at this time. You should have received an email confirming your registration.  


For general COVID-19 questions please email or call the Montgomery County COVID-19 hotline at (833) 875-3967. The hotline is open five days a week, Monday through Friday from 8 a.m. to 4:30 p.m. Please note the hotline cannot provide updates or timelines on vaccine pre-registration, or troubleshoot issues with vaccine appointments. Please refer to the instructions received in your confirmation email.