10/2020 Employer Needs Analysis Report

Updated 6/15/2021

PA CareerLink® Montgomery County

We are open to the public! We recommend calling us at (610) 270-3429 to schedule an appointment or to learn more about the many ways we can continue to help you through a full range of virtual services including: 

  • General Unemployment Compensation claim guidance and support (we do not determine eligibility but can help answer questions)
  • Career Counseling
  • A full menu of online workshops 
  • Short-term online and in-person (where available) training programs
  • Support services which can include direct service referrals through our partnership with Community Connections, assistance with transportation (as needed), supplies/equipment needed for training or employment, and other supports needed to successfully complete their online training and enter employment (we are prepared to go as close to the edge of the box without going outside of it for support services).

Please call 610-270-3429 and follow the prompts based on your needs and a staff member will return your call as soon as possible.

Visit the PA CareerLink® Montgomery County page here.


Programming is still available for youth through 24 years old. MontcoWorks*NOW staff are actively working with all enrolled program participants to ensure activities continue remotely. They are also planning to enroll additional participants remotely and can offer access to PA CareerLink® Montgomery County services plus the following:

Life-sustaining/community based Paid Work Experience


All enrolled participants are meeting ongoing requirements for their Temporary Assistance for Needy Families (TANF) benefits through online/remote career development activities and have access to ongoing supportive services and case management. We are receiving new referrals and conducting enrollment orientations remotely.

MontcoWorks Overview

MontcoWorks administers workforce programming that is designed to meet the diverse needs of employers and job seekers in Montgomery County.

The Workforce Innovation and Opportunity Act (WIOA) of 2014 establishes local workforce development areas nationwide, tasked with the designation of available funding to stimulate economic development by strengthening the workforce. MontcoWorks serves Montgomery County as the local area’s workforce development board, providing market-driven information and services that align with regional and statewide workforce development planning.

MontcoWorks board members are appointed by the Montgomery County Board of Commissioners in accordance with WIOA regulations. Membership is comprised of business leaders (51%) and representatives from education, community organizations, economic development, labor organizations and PA CareerLink® Montgomery County partners.

MontcoWorks Programs and Services

MontcoWorks Partner Resources


  • Provide up-to-date regional and local Labor Market Information to public and private sector decision-makers, guiding ongoing workforce programming
  • Inventory, assess, and broker employment services to help facilitate seamless service delivery for Montgomery County’s businesses, adults, dislocated workers, incumbent workers, TANF-recipients, and youth
  • Create a long-term local workforce development plan
  • Develop policies that direct implementation of county-wide workforce programming
  • Procure and provide oversight for operations and WIOA Title I service delivery at the PA CareerLink® Montgomery County, a proud partner of the American Job Center® Network. To visit PA CareerLink® online, go to 
  • Procure and provide oversight for service delivery of the Montgomery County Employment, Advancement and Retention Network (EARN) program
  • Procure and provide oversight for service delivery of MontcoWorks NOW programming for youth and young adults ages 14-24
  • Meet the needs of employers through innovative approaches to recruitment, on-the-job training, incumbent worker training and customized job training while looking ahead to help build a future pipeline of skilled workers.
  • Promote Industry Partnerships among Montgomery County business leaders by sector, focusing a collaborative effort on planning for the current and future success of their respective industries.

Contact Us

  1. MontcoWorks

    Physical Address

    Human Services Center
    1430 DeKalb Street, 5th Floor
    Norristown, PA 19401
    Get Directions

    Mailing Address

    Human Services Center
    P.O. Box 311
    Norristown, PA 19404




    Monday - Friday
    8:30 a.m. - 4:15 p.m.

    Jennifer Butler

    Executive Director of MontcoWorks
    Montgomery County Workforce Development Board


Suzanne Ryan - ChairExternal Affairs Manager, PECO Energy
Mr. Emad Abdelnaby
Senior Director US Marketing, Johnson & Johnson Medical Devices
Mr. Jason Acree
President & Assistant Manager, LU126, IBEW
Ms. Kathleen Arnold-Yerger
Executive Director, Norristown Public Library
Dr. Victoria Bastecki-Perez
President, Montgomery County Community College
Ms. Susan Clauser
Director of Adult Education, Keystone Opportunities Center
Mr. Michael Coakley
Director in Audit & Accounting Group, Kreischer Miller
Ms. Rochelle Culbreath
Public & Government Affairs Liaison, SEPTA
Ms. Marybeth Ferguson
Assistant Regional Director, Southeast Bureau of Workforce Partnership and Operations, Pennsylvania Department of Labor & Industry
Ms. Catherine Judge Cardillo
Director Pennsylvania Advocacy, Trinity Health
Ms. Pamela Kelly
President/CEO, Pennsuburban Chamber of Greater Montgomery County
Ms. Wendy Klinghoffer
Executive Director, Eastern Montgomery County Chamber of Commerce
Mr. France Krazalkovich
Vice President of Operations, KPInterface, Inc.
Ms. Peggy Lee-Clark
Executive Director, Pottstown Area Industrial Development, Inc. (PAID)
Mr. Richard Lewis
President & CEO, The Lewis Group
Mr. Kyle Longacre
Program Administrator, College & Career Readiness, Montgomery County Intermediate Unit
Ms. Dorothy Miller
Lab Services Coordinator, Merck & Co. Inc.
Ms. Barbara O’Malley
Deputy Chief Operating Officer
Mr. Paul Pappasergi
Director of Contracts Management, Eckerd Connects
Ms. Karla Trotman
Executive Vice President, Electro Soft, Inc.

Meeting Schedule

Meeting Schedule 2021

2021-2024 WIOA Local Plan and Southeast Pennsylvania Regional Plan

The Workforce Innovation and Opportunity Act (WIOA) requires local workforce development boards and workforce regions to develop and publish a strategic plan every four years that details workforce service delivery and compliance. The Montgomery County Workforce Development Board, MontcoWorks, is proud to post the Fiscal Years 2021-2024 WIOA Local Plan along with the Southeast Pennsylvania Regional Plan.

Montgomery County Local Plan

Southeast Pennsylvania Regional Plan

Multi-Year Regional Plan & Local Plan (2017-2019)

The Montgomery County Workforce Development Area (MontcoWorks) has developed a multi-year local plan while working with the Southeastern Pennsylvania Workforce Development Planning Region to develop a multi-year regional plan. This region includes the following Workforce Development Areas: Montgomery, Berks, Bucks, Chester, Delaware and Philadelphia.  

Regional & Local Plan

MontcoWorks is an equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities.